Principals and schools

Contractual holiday pay remediation

We are paying long-term relief teachers who did not receive the correct contractual holiday pay entitlement. 

Some long-term relief (fixed-term) teachers did not receive full holiday pay when their employment spanned term breaks. The error happened when a period of employment spanned a term break but the employee had not accumulated enough service to be entitled to holiday pay for the full break.

The error was corrected from January 2023 onwards. We are now making payments to correct errors made between 28 January 2015 and 27 January 2023.

Payments

Current school employees

Payments will be made each pay period from October 2026 - June 2027 as individual corrections are made to pay, service and leave history in the payroll system.

If you don't receive a payment, you were not affected by this error and you were paid correctly at the time.

Affected current employees will be split into groups for processing and will be paid in the next pay period after their corrections are made. 

If you are owed a payment, we'll send you a payment notification email on the day your payment is processed.

Your payment will be included in your normal pay. Your leave balance and service record will also be updated where relevant.

Information about payments to current employees
Find out more

Former school employees

We will make remediation payments to former school employees after current employee payments are complete. 

If your contact details have changed since you left the school sector, please register on the Schools Payroll Remediation Portal so we can reach you if you are due a payment.

Information about payments to former employees
Find out more

Contact us

If you have any questions, we're here to help.

Use our query form

Email: remediation.query@education.govt.nz

Freephone: 0800 439 333 (8.30am - 5pm, Monday - Friday) 

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